Privacy Policy
Suposhan which is an initiative by AWL Agri Business Limited (“Suposhan” or “us” or “we” or “our”) respects your privacy and is committed to protecting your personal data in accordance with applicable laws.
This notice outlines practices in relation to the collection, storage, usage, processing, and disclosure of personal data that you have consented to share with us when we collect your data on the application. This notice also describes the rights you have with respect to your personal data.
We do collect your personal information and process your personal data in accordance with the Digital Personal Data Protection Act, 2023 and other national and state laws which relate to the processing of personal data.
This notice outlines practices in relation to the collection, storage, usage, processing, and disclosure of personal data that you have consented to share with us when we collect your data on the application. This notice also describes the rights you have with respect to your personal data.
We do collect your personal information and process your personal data in accordance with the Digital Personal Data Protection Act, 2023 and other national and state laws which relate to the processing of personal data.
1. Definitions and Key Terms
- Personal Data: Means any data about an individual who is identifiable by or in relation to such data.
- Data Principal: Means the individual to whom the personal data relates, and where the individual is a child or a person with a disability, includes the parents or lawful guardian of that child, and the lawful guardian of that person with a disability.
- Data Fiduciary: Means any person who alone or in conjunction with other persons determines the purpose and means of processing of personal data.
- Data Processor: Means any person who processes personal data on behalf of a Data Fiduciary.
- Processing: In relation to personal data, means an automated operation or set of operations performed on digital personal data, and may include operations such as collection, recording, organisation, structuring, storage, adaptation, alteration, retrieval, use, alignment or combination, indexing, sharing, disclosure by transmission, dissemination or otherwise making available, restriction, erasure or destruction.
- Child: Means an individual who has not completed the age of eighteen years.
- Data Protection Officer: Means an individual appointed as such by a Significant Data Fiduciary under the provisions of DPDPA 2023.
2. How we collect the data
- Information that you provide to us: We collect personal data and other details provided to our Sangini during on-site visits and the information that you enter on our website through the Contact Us or any other web page.
3. Purpose of Data Collection and Processing
| S. No. | Purpose/Activity | Data Elements |
|---|---|---|
| i. | To identify and provide nutritional and health support to children up to 5 years of age. | Name, Parent’s Name, Birth date, Age, Body weight, Unique ID (the same is generated automatically). |
| ii. | Strengthening health & nutrition status of adolescent girls, pregnant & lactating women. | Name, Parent’s Name, Birth date, Age, Body weight, Height, Mid-Upper Arm Circumference, Unique ID (the same is generated automatically). |
| iii. | To address queries and provide support through digital platforms. | Full Name, Phone, Email Address, Message. |
4. Lawful basis of Processing
- Consent: For providing health beneficiary services related to malnutrition, strengthening health & nutrition status, we may request your consent to process your personal data. You have the right to withdraw that consent at any time. Doing so will not affect the legality of any processing carried out before your consent was withdrawn.
To withdraw your consent, you can contact us at care@awl.in. Please note that withdrawing consent will not affect our ability to process your personal data for legitimate uses, such as complying with legal obligations or acting on instructions from government authorities.
- Legitimate Use: We are dedicated to safeguarding individuals’ privacy and ensure that personal data is collected and processed for specific, legitimate uses as prescribed under Section 7 of DPDPA 2023. These include:
- Voluntary sharing of personal data for specified purposes.
- Performance of functions by the State as per applicable laws or ensuring national security, sovereignty, and integrity of India.
- For fulfilling any obligation under any law.
- For compliance with any judgment, decree, or order issued under any law.
- For taking measures to provide medical treatment or health services to any individual during an epidemic.
- Responding to health and other emergencies.
- Employment-related processing.
- Processing during disasters and breakdown of public order.
Any changes to data processing purposes will be communicated to individuals in advance.
5. Permissible to Children and Person with Disability
We are dedicated to safeguarding the privacy and well-being of children and persons with disability.
We process children’s and disabled person’s personal data for related services provided by the platform. However, we make every effort to comply with all relevant laws and regulations regarding the handling of children and disabled person’s data.
When processing this data, we strive to obtain proper consent from parents or legal guardians as required by law. Additionally, we ensure that the collection, use, and sharing of children’s and disabled person’s personal data are limited to what is necessary for the intended purposes and are conducted in a secure manner.
6. Sharing of Data
We share your data with our application vendor, who manages and maintains the platform. This sharing is limited to operational and service delivery purposes. No data is shared with any other third parties beyond the application vendor. We ensure that all parties we share data with follow strict data protection and confidentiality standards.7. Rights of Data Principal
Depending on the laws of the country that applies to you, you may have different rights regarding the data we hold about you. You may be entitled to the following rights in relation to your Data as prescribed under Chapter III of the DPDPA 2023:- Right to Access Information: You can request access to your personal data anytime you want to from us.
- Right to correction and erasure: You have the right to request corrections to any inaccurate or incomplete data we hold about you. You also have the right to request the erasure of your data in specific situations.
- Right of grievance redressal: You have the right to access appropriate grievance redressal mechanisms to ensure timely and effective resolution of any complaints or concerns regarding the processing of your personal data.
- Right to Nominate: You may nominate an individual to exercise your data rights in case of your incapacity or death. This person can manage, access, or request changes to your personal data on your behalf, subject to proper verification.
To exercise the above rights, you can either raise a request via e-mail to care@awl.in.
8. Social Media
We manage channels, pages, and accounts on various social media platforms such as Facebook, Instagram, YouTube and Twitter(X) to share information and engage with employees, vendors, clients, and the public. We may monitor and record comments and posts made about us on these platforms to help improve our products and services.
We advise you to use official and authorized channel only for communication purposes. Please be aware of communicating with us through publicly accessible social media sites with the following information:
- Content that is inappropriate, offensive, or insulting toward individuals.
- Any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, vulgar, invasive of privacy or publicity rights, hateful, or otherwise offensive based on race, ethnicity, or other grounds.
- Information that infringes on the rights of others, including intellectual property rights.
- Confidential or personal data, such as financial details, bank account information, and transaction records.
- Sensitive personal data, including:
- Special categories of information like racial or ethnic origin, political views, religious or philosophical beliefs, trade union membership, genetic or biometric data used for identifying individuals, health information, or details about a person’s sex life or sexual orientation.
- Other sensitive data such as criminal records and national ID numbers.
Suposhan is not accountable for any content shared on third-party social media platforms unless it is officially published by authorized representatives of the company. Our responsibility is limited solely to the personal data we lawfully collect from these platforms, which we process only for legitimate business purposes in accordance with applicable data protection laws.
9. Data Security
We care about keeping your personal information safe and secure. We also make sure that any service providers we work with protect your data the same way we do. If you think your data has been misused, lost, or accessed without permission, please reach out to us at care@awl.in.
10. Consent withdrawal
You may withdraw your consent at any time, subject to legal or contractual obligations, by contacting us through the details provided below. Upon receiving your request, we will take reasonable steps to cease the processing of your personal data, unless further retention is required by law. Please note that withdrawal of consent may affect our ability to provide you with certain services or respond to your requests effectively.11. Data Retention
We retain your personal data only as long as necessary for providing health benefit services. You can request account deletion and data removal by contacting us at care@awl.in as required by law and for the duration necessary to fulfil its intended purpose, in accordance with our internal data retention and disposal policy.
Your personal data is securely processed and stored only for as long as required for its purpose or as mandated by applicable laws. Once the retention period expires, your data will either be deleted or archived to meet legal retention obligations or in accordance with applicable statutory limitation periods.
12. Breach Notification
Although, the Platform undertakes appropriate technical and organisational measures to ensure safety and protection of the Personal Data of Users. However, if there is any data breach; we shall notify you as soon as possible about the breach, including its nature, extent and the timing and location of its occurrence, on your registered e-mail id. In congruence with the Digital Personal Data Protection Act, 2023 (DPDPA), we shall also intimate the Data Protection Board of India within appropriate timelines.13. How to Contact us
If you have any questions regarding this privacy Notice or the protection of your personal data, you may reach out to us at care@awl.in.
14. Changes in the Privacy Notice
From time to time, we may need to update or make changes to our Privacy Notice to ensure it remains accurate and in compliance with applicable laws and regulations.
Whenever such updates or changes are made, we will promptly upload the revised Privacy Notice to our website.
We encourage you to periodically visit the page for the latest information on our privacy compliance. Your continued use of our services after any updates to the Privacy Notice will be considered as your acceptance of those changes.
CONTACT US
If you have questions, concerns or grievance regarding AWL Agri Business’s privacy practices, please contact the Grievance Officer. The Grievance Officer shall respond to valid information requests and complaints within the statutory timeframe.
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Grievance Officer Name:
Mr. Ashish Bhardwaj
Company Address
AWL Agri Business Limited (Formerly known as Adani Wilmar Limited),
Fortune House, Nr Navrangpura Rly Crossing,
Ahmedabad 380 009, Gujarat, India
Email address: care@awl.in
Contact telephone number: 079-2645 5650
[from: 9:30 AM to 5:30 PM from Monday to Friday except Public, National & Festival Holidays]
CONSENT
I acknowledge and agree to the terms contained in this data privacy notice, which shall be effective for the entire duration of my relationship with AWL Agri Business as a user of this website and until AWL Agri Business retains records of the captured Personal information as specified above.
By using AWL Agri Business owned site, you are consenting to the relevant AWL Agri Business group companies collecting, using and disclosing your Personal information in accordance with this Privacy Notice. If you do not agree to the collection, use and disclosure of your Personal information in this way, you are free not to use this website or otherwise provide AWL Agri Business with your Personal information.
